Call us
01932 231 122
Fastest for anything urgent
Email us
info@retrohof.co.uk
Replies within one working day
Opening hours
Mon – Sat, 8am – 6pm
24/7 emergency cover for managed properties
Based in
Hersham, Surrey
Covering southern England
Before you send
What helps us price it accurately
- Photographs. One wide shot and one close-up answers most of our questions.
- Access details. Whether the property is occupied, and who holds the keys.
- Any deadline. A tenancy start, a completion date, an insurer’s timescale.
- What has been tried. Previous repairs tell us a great deal about the cause.
Emergency? Do not use the form. Call 01932 231 122. For escaping water, isolate the stopcock first if you safely can — we will talk you through it on the phone.
Response times
- Enquiries answered within one working day
- Site surveys usually within two to three working days
- Urgent repairs same or next working day
- 24/7 cover for managed properties and contract clients
Coverage
Not sure if we cover you?
We work across southern England — Surrey and south-west London day to day, and out through Hertfordshire, Kent, Sussex, Hampshire, Dorset and Devon for planned and contract work. If you are not sure, ask — we will give you a straight answer.
Prefer to talk?
Call us and speak to someone who knows the job
Mon – Sat, 8am – 6pm. Out of hours, managed properties and contract clients have a 24/7 emergency line.